Airbnb vs. Booking.com: which one has better UX?

For a long time, Booking.com has been criticized for employing numerous deceptive patterns, while Airbnb has consistently been praised for its excellent UX. Is this still the case? Let’s explore this in this article.

Ben
UX Collective
Published in
15 min readJan 21, 2024

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Comparative image showing the logos of Airbnb and Booking.com side by side, with a question asking readers to choose their favorite platform
Airbnb vs. Booking.com, who’s the UX winner?

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Product Designer in Growth | Writing blogs about designing products to make this shitty world a little bit better with Psychology and Data.